In the News: Mike Porter on UnitedHealthcare Facing Public Relations Challenges – Newsroom | University of St. Thomas

In the News: Mike Porter on UnitedHealthcare Facing Public Relations Challenges – Newsroom | University of St. Thomas

Mike Porter, professor of marketing at the University of St. Thomas Opus College of Business, recently spoke with the Minneapolis/St. Paul Business Journal about the need for UnitedHealthcare to reassure investors and address public concerns following the tragic killing of CEO Brian Thompson.
From the story:
After last week’s killing of UnitedHealthcare CEO Brian Thompson, it didn’t take long for social media posts to shift from empathy for the victim to outrage over his company’s health insurance practices – a potential public relations quagmire for the insurance giant. …
The Minnetonka-based health care company is Minnesota’s largest public company and one of the biggest health care businesses in the country, offering insurance to more than 50 million Americans.
It is also no stranger to criticism. The company is facing a class action lawsuit over the algorithm it uses to process claims, and a U.S. Senate report released in October found its denial rate for post-acute care surged from 10.9% in 2010 to 22.7% in 2022. Thompson and two other UnitedHealth executives were also facing a lawsuit over stock sales. …
But the company also must face investors, who may have very different priorities than the company’s social media critics. Mike Porter, a marketing professor at the University of St. Thomas in St. Paul, said UnitedHealth also needs to calm the nerves of shareholders, noting the company’s stock fell in the days following the killing.
First priority, he said, should be ensuring a steady hand on its insurance business. “They’re going to want to quickly get on a succession statement,” he said. “They need to be talking about how the organization is going to move forward, and in general terms, how they are going to position themselves against the outcries from the public on some of these issues.”
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Attacks on health care in Israel and the occupied Palestinian territory (28 May – 10 June 2025) – ReliefWeb

Attacks on health care in Israel and the occupied Palestinian territory (28 May – 10 June 2025) – ReliefWeb

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The Safeguarding Health in Conflict Coalition (SHCC) identified 1,361 incidents of violence against or obstruction of health care in the occupied Palestinian territory (oPt) in 2024. Health facilities were damaged or destroyed at least 192 times, mostly by the IDF using explosive weapons. Children’s hospitals, dental clinics, field hospitals, health clinics, hospitals, medical storage facilities, pharmacies, and rehabilitation clinics were all damaged by aircraft and drone strikes, artillery shelling, missiles, tank fire, or gunfire, or by the military bulldozers that accompanied Israeli forces during their incursions into these facilities and their surrounding areas.
Hospitals like Kamal Adwan Hospital (North Gaza), Al-Amal Hospital (Khan Yunis), and Al-Aqsa Martyrs Hospital (Deir al-Balah) were damaged multiple times. Most of these hospitals, such as Al-Shifa Hospital in Gaza city, had already been attacked several times between October and December 2023. Hospitals and health clinics were shot at by Israeli forces, damaging infrastructure and threatening and injuring staff and patients inside. Health facilities were also extensively damaged by Israeli military bulldozers during numerous raids.
Israeli forces used explosive weapons over 230 times near health facilities in 2024, with blast waves and shrapnel causing direct damage and further destruction nearby, making it unsafe or difficult for medical teams and patients to reach hospitals.
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The climate benefits of a four-day workweek – BBC

The climate benefits of a four-day workweek – BBC

There's growing interest in the benefits of a four-day workweek for productivity and employee wellbeing, but the picture is more complicated when it comes to climate change.
In 2011, Simon Ursell and the three other co-founders of newly born environmental consultancy Tyler Grange based in Gloucestershire, UK, decided to give all their workers a day off a month to volunteer.
They had found that many of their new employees already spent their free time volunteering in wildlife trusts. "Our ecologists have always loved being ecologists," Ursell says.
But last year, Tyler Grange took what some would see as a far more radical step towards workers wellbeing by trying out giving all employees a fifth of their workweek off.
The company joined the world's biggest ever four-day workweek trial, which took place in the UK from June to December 2022. The pilot aimed to assess whether companies could maintain productivity with a reduced working time – and, importantly, with no loss in pay for employees.
Are four-day workweeks really viable?
During the 2022 UK trial of 70 firms, 56 said they planned to keep a four-day workweek in place after the pilot ended.
They cited benefits such as increased productivity and significant financial savings for employees on transport and childcare. Unsurprisingly, employees seem especially keen to make shorter working weeks the norm.
But while a four-day work week may look promising in some jobs, such as the tech industry, some question how viable it is for more traditional sectors. Read more about how widespread the four-day workweek can really be.
Managers and workers at Tyler Grange celebrated the breakthrough with enthusiasm, with their results showing daily productivity rose by 22%. But Ursell was also keen to measure another outcome: the impact of the shorter workweek on the company's carbon footprint. And the four-day workweek turned out to be surprisingly good for this too, he says.
"On average we saw a 21% reduction in the number of miles travelled by car," he notes with a cheerful smile. Tyler Grange cut out meetings and travel that were unnecessary. Many employees used their additional days off to become even more involved in climate volunteering.
The conversation around the four-day workweek is gaining momentum all over the world. The non-profit which coordinated the UK trial, 4 Day Week Global, had already carried out pilots in the US and Ireland, while the public sector in Iceland and companies in Spain, Sweden, Belgium, Japan and New Zealand have all tested the impact of a shorter workweek. 
But the UK trial was the biggest yet, involving more than 60 firms and organisations. The final results were published on 21 February, and some of the companies are making bolder claims supporting what previous studies suggested: a shorter workweek could help the planet.
Juliet Schor, an economist and sociologist at Boston College and lead researcher at 4 Day Week Global who worked on both the UK and US pilots, argues that a shorter working week is key to achieving the carbon emissions reductions the world needs.
"Although climate benefits are the most challenging thing to measure, we have a lot of research showing that over time, as countries reduce hours of work, their carbon emissions fall," she says. A 10% reduction in hours is associated to an 8.6% fall in carbon footprint, according to a study co-authored by Schor in 2012.
One of the most important contributors to the climate benefits of four-day workweek is a fall in commuting. Data from the UK trial shared with Future Planet shows a 10% decrease over the pilot period, from 3.5 hours to 3.15 hours per week, for the companies which tracked commuting time. While this is a significant fall, savings could reach 15-20%, Schor says. In the 2022 US trial the decline was even bigger, from 3.56 to 2.59 hours a week (a 27% decrease). 
Both the UK and US trails also found that many people spent the time saved from not commuting or working engaged in low-carbon activities, such as hiking or stay-at-home hobbies. The UK data also showed that the shift to a shorter workweek led to an increase in pro-environmental behaviours: participants in the trial spent more time volunteering for environmental causes, and were more careful with recycling and buying eco-friendly products. 
"When people work less, they have more free time for sustainable activities which are often more time-intensive," says Stefanie Gerold, a researcher at Brandenburg University of Technology in Germany, not involved in the UK or US trials who has developed various working time reduction models implemented in Austrian companies
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Volunteering increased among the employees of both Waterwise, a UK non-profit which participated in the UK trial, and crowdfunding platform Kickstarter, which took part in the US trial. Jon Leland, vice president and head of sustainability at Kickstarter, says he observed workers in the company becoming more engaged socially and civically.
And, sometimes, surprises show up. An unforeseen effect caught the eye of Tyler Grange during the UK trial: carbon emissions related to the sending and storage of data significantly dropped. Big data-storing centres can each consume the same amount of electricity as 50,000 homes, so that was another significant win. "The lack of [online] business traffic on Fridays could have a substantial impact on emissions, possibly even more important than the drop in commuting," Ursell says. While the company didn't track exact use of data, he suspects the drop came from the team "avoiding unnecessary internal comms".
Improving efficiency by avoiding overwork is the point of the four-day workweek. And efficiency is also about energy. More days off could result in more energy-efficient employees, says Laura White, projects and research manager at Waterwise. "People are mindful when they're at home, because they're ultimately paying the bill." 
Among nearly all the companies who took part in the UK trial, the verdict was positive: the shorter workweek is a blessing for business, and the same goes for the environment. More work-free days for future is ideal for the planet, then? Not so fast. 
Some experts observe that a reduction in working hours might pose others risks for the environment.
Predicting how all people will use that extra day is tricky. People could jump on a highly polluting international flight to celebrate their fully paid Friday off. "A three-day weekend could lead to a greater consumption of carbon-intensive goods and services," says Anupam Nanda, professor of urban economics and real estate at the University of Manchester, UK. "If you end up taking a plane or driving a hundred miles for leisure activities, that can hardly help tackle the climate crisis."
Neither the UK nor US trials measured the full carbon impact of any additional activities people may have done due to their extra day off. But while Philipp Frey, a researcher at the Institute for Technology Assessment and Systems Analysis in Karlsruhe, Germany, and author of The Ecological Limits of Work, says he understands the concern of potential additional leisure emissions, he notes that it doesn't seem to be validated for now.
He notes that one study showed people in North America and Europe have a lower carbon footprint on weekend days (weekend emissions did not decrease in East Asia). Overall, Sunday emissions in North America and Europe were found to be 40% lower than the average, while weekday emissions were nearly 20% higher than the average.
Data from the US Energy Information Administration also shows people in the US burn nearly 10% less fossil fuels on weekends than they do on weekdays. So he believes shifting Friday from a weekday to a weekend day could represent a significant improvement in fossil fuel emissions. "These numbers show that the four-day week can really have a substantial impact," Leland says.
Some data from the trials appear to be relatively reassuring, too. The number of domestic leisure trips taken by workers involved in the UK pilot decreased by 5.5% in four weeks, while there was almost no change in the number of international flights taken for leisure. Meanwhile, the US study found no change in domestic leisure travel, but international leisure travel more than doubled, albeit from a low base.
Tyler Grange, Waterwise and Kickstarter all say that they didn't notice any increase in long-distance travel. But it is worth noting that all three companies view themselves as climate-oriented companies. "The environmental benefits were originally the reason why I reached out to the 4 Day Week campaign," says Leland from Kickstarter. Other companies' employees could prove less environmentally friendly when it comes to deciding how to spend their days off. 
That's why underestimating the risk of an increase in leisure-related emissions isn't a good idea, says Gerold from Brandenburg University. "There is not much empirical evidence, you don't really know how people would use their extra time."
This means additional policies are needed to frame people's leisure time, says Gerold. Nanda agrees. "We should invest in green infrastructure," he says. "Eco-friendly facilities and neighbourhood green spaces should be created across urban areas too in order to encourage people to spend their free time in a sustainable way."
Still, despite the rising number of trials, there remains too little data to fully understand what the impact would be on the climate of moving to four days of work a week.
It can be hard to precisely measure some of the climate benefits due to other conflating factors. In 2022, for example, energy prices soared, making it harder to analyse the impact the four-day week had on any reductions seen in companies' energy consumption. "A six-month trial may not be enough in these cases," Schor says.
In any case, environmental concerns are not the main driver for many of the firms involved in the trials. That's why the climate impact didn't feature prominently in what was tracked compared to social and economic effects such as work-life balance and productivity.
Sometimes, companies are simply not aware there could be any benefits on climate. "I met very few companies that really thought about a four-day week as something that would have a positive impact on the environment," Ursell says. 
Other employers simply have other priorities. "The climate benefits are there, but for most firms they don't feel as tangible," says KT McBratney, founder of OwnTrail, a tech startup that participated in the US trial. "It feels like a drop in the bucket."
More pilots are needed to get accurate data, she says. "Firms have a duty to join these initiatives to give a boost to the research."
Carbon Count
The emissions from travel it took to report this story were 0kg CO2. The digital emissions from this story are an estimated 1.2g to 3.6g CO2 per page view. Find out more about how we calculated this figure here.
But is the four-day week really something that every company can afford? "Practically speaking there's no downside, and it's feasible on a widespread basis," says Leland, but "it takes courage to do it".
Sometimes, employers only need a little push, and that's where government action comes into play. "Political action is needed in order to drive such a big change. National governments must show the way," says Frey. The Spanish government recently confirmed it will pay up to €150,000 ($159,000/£133,000) to small and medium enterprises that test the four-day week.
Government support could materialise in other ways too, says Frey, such as reducing by law the maximum limit of work hours, or acting as a pioneer itself. "The public sector is one of the biggest employers in all European countries," he says. "If it offers a four-day week, private companies will have to stay competitive to attract employees."
Still, the more companies that themselves venture into this territory, the more governments will be pressed to act. "These pilot programmes are really important to push the political agenda, especially if climate benefits enter the conversation," says Gerold.
The four-day week also has an edge over many other climate solutions: it's not perceived as a sacrifice. "A shorter workweek with no loss in pay is joyful, " says Leland. "It's something that we all want."

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Claritev Joins Coalition for Health AI to Advance Responsible Innovation in Healthcare Technology – Business Wire

Claritev Joins Coalition for Health AI to Advance Responsible Innovation in Healthcare Technology – Business Wire

Claritev Joins Coalition for Health AI to Advance Responsible Innovation in Healthcare Technology
Claritev Joins CHAI in Support of Mission to Improve Innovation and Safety for Health AI
MCLEAN, Va.–(BUSINESS WIRE)–Claritev Corporation (“Claritev” or the “Company”) (NYSE: CTEV), a healthcare technology, data, and insights company focused on making healthcare more affordable, transparent, and fair for all, today announced it has joined the Coalition for Health AI (“CHAI”). CHAI is an industry-led coalition committed to developing industry best practices and frameworks to further innovation, safety and security for health AI.
Through its membership, Claritev plans to collaborate with CHAI’s diverse community of health systems, researchers, patient advocates, and technology leaders to help establish best practices and frameworks for responsible AI development and deployment across the healthcare ecosystem.
“Joining CHAI is a natural extension of our mission to improve healthcare affordability and transparency through responsible, data-driven innovation,” said Fernando Schwartz, Ph.D., Chief Artificial Intelligence Officer of Claritev. “We are proud to be part of a coalition that shares our values and is actively shaping the future of health AI in a way that delivers meaningful impact for patients, providers, and payors alike.”
“I am thrilled to welcome Claritev to our growing community of organizations committed to advancing effective and responsible health AI,” said Brian Anderson, CHAI’s CEO. “We are driven by the engagement and expertise of our members and the feedback of our broader health ecosystem and the public. We look forward to working together to unlock the potential benefits of AI, on a foundation of trust, safety, and security.”
As part of CHAI, Claritev looks forward to contributing its deep expertise in healthcare data integration and analytics to support initiatives focused on transparency, fairness, safety, and privacy in AI. Claritev will also explore opportunities to participate in CHAI’s working groups and contribute to community-led dialogue around the responsible use of AI in healthcare.
About Claritev
Claritev, formerly known as MultiPlan, is a healthcare technology, data, and insights company focused on delivering affordability, transparency, and quality to the U.S. healthcare system. Led by a team of deeply experienced associates, data scientists, and innovators, Claritev provides cutting-edge solutions and services fueled by over 40 years of claims processing data. Claritev leverages world-class technology and AI to power a robust enterprise platform that delivers meaningful insights to drive affordability and price transparency and optimizes networks and benefits design in healthcare. By developing purpose-build solutions that support all key stakeholders – including payors, employers, patients, providers, and third parties – Claritev is dedicated to making healthcare more accessible and affordable for all. Claritev serves more than 700 healthcare payors, over 100,000 employers, 60 million consumers, and 1.4 million contracted providers. For more information, visit claritev.com.
About CHAI
The CHAI (Coalition for Health AI) mission is to be the trusted source of guidelines for Responsible AI in Health. It aims to ensure high-quality care, foster trust among users, and meet the growing healthcare needs. As a coalition bringing together leaders and experts representing health systems, startups, government and patient advocates, CHAI has established working groups focusing on privacy and security, fairness, transparency, usefulness, and safety of AI algorithms.

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press@claritev.com

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Jason Wong
SVP, Treasury & Investor Relations
Claritev
866-909-7427
investor@claritev.com

Shawna Gasik
AVP, Investor Relations
Claritev
866-909-7427
investor@claritev.com
Media Relations
Pamela Walker
VP, Corporate Marketing
Claritev
781-895-3118
press@claritev.com

Investor Relations
Jason Wong
SVP, Treasury & Investor Relations
Claritev
866-909-7427
investor@claritev.com

Shawna Gasik
AVP, Investor Relations
Claritev
866-909-7427
investor@claritev.com
Media Relations
Pamela Walker
VP, Corporate Marketing
Claritev
781-895-3118
press@claritev.com

Investor Relations
Jason Wong
SVP, Treasury & Investor Relations
Claritev
866-909-7427
investor@claritev.com

Shawna Gasik
AVP, Investor Relations
Claritev
866-909-7427
investor@claritev.com
© 2025 Business Wire, Inc.

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Chattanooga approves $85,000 in new gym equipment for wastewater employees – WTVC

Chattanooga approves ,000 in new gym equipment for wastewater employees – WTVC

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Chattanooga City Council voted unanimously Tuesday to purchase nearly $85,000 in workout equipment for the city's wastewater employees.
Some council members questioned the spending amid conversations over a tight budget.

District 4 Councilman Cody Harvey said:
The department's administrator, Mark Heinzer, defended the dollar amount and said employee health is a top priority:
Heinzer also said only wastewater employees should have access to the equipment.
He said other city employees would need an escort at the wastewater plant, which could cause safety problems.
The money goes to a company out of Franklin known as FitWorX.
You can learn more about the Chattanooga Wastewater Department here.

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